Plex Onboarding Guide

Frequently Asked Questions

Q: What is Plex?

The simple version is that it’s my own personal Netflix.
I have a significant collection of Blu-rays and DVDs which have been copied to my computer. Plex organizes that content and lets me watch it from anywhere.

Q: Is Plex free?

Plex is a completely free service.
The host (me) obviously has to have a capable computer and storage space, and I paid for a Plex Pass to get some additional features, but otherwise Plex itself is free to use.
There is no charge to you for using my Plex.

NOTE: The company also offers their own ad-supported streaming content — this is completely separate from whatever might be hosted by individual server owners, but it’s still free.

Q: Do I need anything in order to use Plex?

All you need is a free Plex account and an internet-connected player device that can run the Plex app.
I recommend something like an Apple TV, Google TV Streamer, or an Onn Streaming Device, but whatever you have is probably fine.

Q: How does it work?

I have a computer (“Server”) in my home holding files from my media collection. Plex runs on that server, gets information about the files (like titles, plot summaries, ratings, etc), and creates a streaming service from those libraries.
This just means I can watch what I want, when I want, without having to be home to get a disc off a shelf.

The Plex app on any player device (“Client”) understands that device’s capabilities: what file formats it supports, what its internet connection looks like, etc. Plex delivers media to that device in a format it can handle.

🟢 If the Client is 100% compatible with the source file, it will just stream the file exactly as-is. This is called Direct Play.
🟡 If the Client can’t handle something, the Server will convert the file to something the Client does support. This is called Transcoding — the content has to be re-created in realtime in a format your player can handle, which may result in some buffering.

Common Reasons for Transcoding:

Transcoding isn’t bad but obviously it’s better if Plex can just play the original file without having to convert anything.